Print Helpdesk


Supplied Artwork Specifications:
It is strongly recommended, that wherever possible, you supply your files in PDF format. It is recommended all Word documents be supplied as a PDF. We cannot guarantee there will not be issues with layout as Word documents are prone to have layout issues when opening and printing from different computers.

  • All images must be saved in CMYK at 300dpi.
  • Make sure all colours are nominated correctly as PMS or CMYK and are relevant to the job you are submitting. 
  • Overprints must be turned off
  • All artwork must include a minimum of 3mm bleed and crop marks.
  • Where possible, please convert your text to outlines or curves.
  • Please supply us with all relevant files, including linked items for output
    (e.g. fonts and graphics).

Text and Image Trims:
All non bleed images and text should be kept at least 3mm from the trim to
ensure trim tolerances are maintained.

We recommend that you include the scoring option on all folder jobs to minimize
cracking. Fold panels for A4-DL should be set from left to right 98-99-100 (outside) and
100-99-98 (inside).

Solid Blacks:
Solid black areas should be made up of 60% Cyan, 40% Magenta, 40% Yellow and
100% Black to give a strong deep colour.

Standard Product Sizes:
Business Cards - 90 x 54mm, 90 x 55mm
A6 - 148 x 105mm
DL - 210 x 99mm
A5 - 210 x 148mm
A4 - 210 x 297mm
A3 - 420 x 297mm
A2 - 594 x 420mm
A1 - 840 x 594mm
A0 - 841 x 1189m

PDF File Supply:
The best way to send in your PDF files is via our new web quoting and uploading system.

Please check email confirmation of job details to ensure that your job has been by Vertex Design and Print. The confirmation email will confirm: price, product information and a job reference number.

Acrobat Distiller settings and Illustrator templates for standard products are available from our Prepress department.

PDF Compliance:

  • Ensure all files are flattened (flattening options turned on).
  • Please use PDF Version 1.4
  • Supply multiple pages PDF with 1 up artwork on each page.
  • Supply with crop marks and 3mm minimum bleed.
  • Text and non-bleed images should be kept 3mm from trims.
  • Ensure artwork is centered in document.

Font Usage:
All fonts must be embedded, or you can outline fonts before creating a PDF to avoid issues.

Graphic/Images elements checklist:

  • Bitmaps images supplied at 300dpi
  • CMYK images supplied (no RGB, LAB, PMS colours)
  • Combined colour ink density should not exceed 300%
  • No ICC colour profiles will be used

Flight Check:
We strongly recommend a flight checking application is used to check the integrity of the PDF prior to sending to Vertex Design and Print.

Storage of Files:
PDFs will remain on our system for 2 week following printing. !
Print does not undertake archiving and retrieval of customer data.

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